RESPONSE TO PANDEMIC

The Skinny’s Response to COVID-19

Processing Time

Our current processing time for all orders is between 3-7 business days. Shipping is unspecified at this moment – limited up to 16 weeks.

Production Time

We’ve committed to producing all of our Erinn Cardigans in a fair and ethical, sustainable working environment, creating and encouraging employment to individuals within a small coastal province in southeast China. Adapting to the unprecedented global pandemic, means any type of unforeseen circumstance may occur, resulting in the unfortunate status that things take a little longer, but we believe our vision and production of The Erinn Cardigan(s) is truly worth the wait. Well due in time you will receive your gorgeous garment produced by fair and moral standards. In part you will feel good about your purchase. With the minimal amount of personnel working in our production warehouse has created shipping and production delays. With our deepest apologies, we regret any and all inconveniences this may bring to our valued, dedicated and much appreciated clientele. 

To the Community

We fully acknowledge that this is an unusual and difficult time for all of us. We are here to support you in all conditions may that be self-isolation, working from home , or still in the working field! It is our commitment to you, the community, that our team will do everything in our power to continue packing up and shipping out your orders, until otherwise told.

As we remain open for in-store shopping at 15% capacity, we would like to confirm that we’re prioritising keeping everyone on our team and in our stores as safe as humanly possible by adhering to the provisions and recommended protocols set forth by The Government of Canada, The Government of Alberta, and The World Health Organisation. We actively sanitise all spaces, and though our change-rooms remain open: they are thoroughly sanitised after each use.

Our hearts go out to anyone who has been affected by this pandemic. We truly appreciate all of the continuous support you have shown our small business. This act of kindness means the world to us.

Please stay safe and healthy!

xx,

Erinn